I have worked with Willow HR regularly over the past five years as a PA within a family office and have been delighted every time. We hugely appreciate how they always ensure the employees are treated well, whilst balancing the needs of the family to ensure the outcome is suitable for all involved. They fully understand how to support private households, and the difference to the corporate world. The relationships can often be highly personal and they manage to navigate this seemingly with ease.  

Willow HR have supported us remotely and in person, through me and directly with family members. They maintain the utmost professionalism, discretion and personal touch that we have all come to expect and rely upon. I highly recommend Willow HR to other private households.

Private Household PA, Berkshire

“Working with Willow HR has really helped us shift all our focus to our work. They are responsive and have taken the time to get to know the business and its needs so they can work with us like they are part of the team.” - Read the case study

Stephen Jefferies, Benchmark Designs Ltd

I commissioned Willow HR, a local consultancy, to support with a complex case which required external support to ensure an independent and professional approach. I was very impressed from the start with their knowledge and how they managed the process in partnership with my team and our internal processes and procedures. I felt informed at all stages and had complete confidence they were doing a great job for us. The case was completed to a high standard and handed back to me with valuable recommendations that I was able to take back into the business.

I would highly recommend Willow to other HR teams for support as they are proactive, knowledgeable, organised and great value.

Kirsty Jordan, BCS, The Chartered Institute for IT

“The Willow team have provided strategic and practical support that has been incredibly beneficial to both me and the business. They take the time to understand the objectives, the challenges and the context we operate to develop a solution bespoke for us, that genuinely makes a difference.”

Laura Collins, Bremont

I have worked with Willow HR across a number of private households over the past few years. In over 20 years as a PA and Estate Manager, I have not heard of a service similar to how Willow HR work. It is ideal for private households as they work on-demand, no fuss, incredibly easy to work with, respond at pace, completely confidential with no judgement. They understand private households and how they work and never fail to develop a pragmatic solution. I recommend Willow HR to all of the families I work with and to my peers in the profession.

 PA and Estate Manager, Wiltshire

“We have been working with Willow HR to hire office staff and to support us with our HR needs on an ad hoc basis. We have been impressed with both their unique approach and how cost effective they are. Willow HR took great care to understand our business and it’s needs. As a result they do far more than just fill a vacancy or solve a query; they are part of the team. Their approach is always tailored to fit our company culture and future needs. They are extremely responsive and there is always a helpful voice at the end of the line whenever we need them, as well as a proactive approach to inform us of what we need to know. We couldn’t be happier with the results and wouldn’t hesitate to recommend them.”

Mike Lloyd, Haines Watts

“With the opening of a new warehouse, we were in great need of temporary operative-level resource on very short notice. I contacted a local temp agency and unfortunately they were unable to help. However, with just three working days’ notice, Willow HR were able to respond immediately to our needs and through creative candidate attraction techniques managed to source a number of candidates, two of whom were successful and started work with us.

 In a critical week for the business, Willow HR took some of the stress away and made it feel very easy to find temporary candidates and fill our gaps.”

Tony Hourihan, Slurp

“We have been working with Willow HR successfully as our trusted recruitment partner for almost two years across a variety of commercial and administrative roles. I know I can call them as soon as we need to hire and have the confidence they will respond quickly and source great candidates that they know will fit our business.”

Nigel Browne, Comvita

“In a candidate-driven market we were looking to fill a fixed term marketing role – a real challenge for a recruiter in those circumstances.  The Willow HR team employed a thorough approach to ensure our vacancy was compelling, had cut through and was perfectly targeted to the right audience. 

The perseverance of the Willow team meant we filled the position with a fantastic candidate.  Despite knowing this was going to be a challenge, the Willow HR team worked so effectively and delivered us such a great result that from our side it felt very straightforward!”

Lucy Auld, Freixenet Copestick

“We employ 100 people here in North Wilts.  Conscious of the need to professionalise our HR systems and methodology, at the start of 2019 we resolved to address this by recruiting an in-house HR professional.  We found it much harder than we expected to find someone with the right skills and attitude.  Then we heard about Willow HR.  Impressed by Laura and Mihaela’s professionalism we decided to trying working with Willow and forget our efforts to recruit.  One year later, we can see that this was a great decision.  In fact, I now cannot imagine how we managed without them.  They have set up staff training programmes for us and they have dealt with all our HR issues in a way that instils confidence in everyone.  I had feared that we would not get the same level of support as we might have expected with an in-house specialist but actually the support is better; Laura and Mihaela work closely together, so there is always someone on hand and they are very dedicated with nothing being too much trouble, even outside of office hours.” 

Andrew Blanch, Managing Director Alvan Blanch

“Laura is a commercially minded HR professional, who quickly built trust and rapport with all of the team. Laura started to work with us at the time two businesses were merging and added value from day one.”  

Damian Clarke, Managing Director Freixenet Copestick Limited

“I highly recommend Laura- she's technically brilliant, super practical, able to be commercial whilst balancing the needs of the people agenda, which most of the time she's helped create and embed. Having partnered Laura across 2 businesses now, she has proven herself in start-ups, mid-size and enterprise businesses alike. Her skills and energy know no bounds- org design, creating the people strategy, HR hygiene, ER, Recruitment, International expansion!
A straight talking, humble, altruistic and lovely human being that every exec team needs.” 

Jo MacDonald, Director JMR

“Laura has developed a valuable long-term relationship with Cranfield Defence and Security, working on a range of activities from complex employee relations cases to long-term change projects. Laura has adapted to the specifics of working for a University within a military setting, consistently demonstrating diligence, efficiency and compassion.”

Professor Mark Richardson, Pro Vice Chancellor, Cranfield Defence and Security, Cranfield University